Privacy Policy
Welcome to UmbralyticsAI.uk. Our online platform provides AI-powered trading assistant services, market analysis tools, predictive analytics for financial markets, risk assessment, and automated trade execution strategies. This Privacy Policy describes how Umbralytics Ai ("we", "us", or "our online platform") collects, uses, and discloses your information in connection with your use of our services. Your privacy is paramount to us, and we are committed to protecting your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our AI trading assistant and related financial services.
- Personal Identification Information: This includes information you provide directly to us when you register for an account, subscribe to our services, or interact with our support. This may include your name, email address, phone number (if provided for communication), and payment details (processed securely by third-party payment processors, we do not store full payment card details).
- Financial Data: While we do not directly manage your trading accounts, some features of our service may require you to link your brokerage accounts or provide access to your trading data (e.g., historical trades, portfolio composition) for analysis and execution strategies. This data is processed securely and pseudonymously where possible, strictly for the purpose of providing our services.
- Technical and Usage Data: When you access our site, we automatically collect information sent by your browser. This includes your IP address, browser type, operating system, referral source, pages viewed, access times, and how you interact with our services. This data helps us understand user behavior and improve our platform.
- Communication Data: Records of your correspondence with our support team or any feedback you provide.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to deliver and enhance our sophisticated fintech services:
- To Provide Our Services: This includes operating and maintaining our AI-powered trading assistant, delivering market analysis tools, predictive analytics, risk assessments, and executing automated trade strategies based on your configurations.
- Account Management: To manage your registration, provide customer support, and send you service-related notifications (e.g., updates, security alerts).
- Service Improvement and Development: To understand how users interact with our platform, troubleshoot issues, perform data analysis, and develop new features or improve existing functionalities of our fintech offerings.
- Security and Fraud Prevention: To detect, prevent, and respond to potential fraud, abuse, security risks, or technical issues that could harm our platform, our users, or the public.
- Compliance with Legal Obligations: To comply with legal or regulatory obligations, respond to lawful requests, and enforce our terms and conditions.
3. How We Share Your Information
We do not sell your personal data. We may share your information with trusted third parties under specific circumstances:
- Service Providers: We engage third-party companies to perform services on our behalf, such as payment processing, hosting, data analytics, and customer support. These providers are obligated to protect your data and only use it for the purposes for which it was disclosed.
- Brokerage Firms: For automated trade execution strategies, we may interface with your designated brokerage firm. This sharing is strictly based on your explicit consent and configuration within our service.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any such change of ownership or control of your personal data.
4. Data Security
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure software development practices, and regular security audits. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
5. International Data Transfers
As a UK company, your data will primarily be processed within the UK and European Economic Area (EEA). However, some of our service providers may operate outside the UK/EEA. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to guarantee your data receives an equivalent level of protection.
6. Your Data Protection Rights (GDPR)
Under GDPR, depending on your location, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When assessing the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Cookies and Tracking Technologies
Our site uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us improve our services and your experience, see which areas and features of our site are popular, and count visits. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Umbralytics Ai
L16002
uk
United Kingdom